Documents, Receipts and Invoices
Where to find contracts and receipts in the app, and what to know about invoices and VAT numbers: as a rule we issue a receipt, not an invoice.
Chat with usIn the app you can view all your documents at any time: the contracts you’ve signed and your payment receipts.
How to get there
- Open the Athlon Club app (or app.athlonroma.it in your browser)
- On the Home screen, tap the Documents section
- Tap the document you want to see: it opens as a PDF and you can save it
What you’ll find in the Documents section
Contracts and forms
The membership contracts you’ve signed over time and the signed forms, with their terms and start dates.
Receipts
Receipts for the charges made, in PDF format. They appear as soon as the club issues them: after a payment it can take a little while.
A document I’m expecting is missing
The list shows the documents the club has made visible on your profile. If one is missing, write to the team from the virtual assistant (the button at the top right).
Medical certificates aren’t here: what the app shows is the expiry date, in Home → Certificate. See Medical certificate.
Can I get an invoice? I have a VAT number
As a rule, the club doesn’t issue invoices: it issues receipts. For each payment, the details used are the ones saved in your personal record (name and tax code): you receive a pro forma receipt, and at the same time the club issues the fiscal receipt, which is sent to the Italian Revenue Agency (Agenzia delle Entrate). That’s why there’s no invoice to download from the app: in Documents you’ll find contracts and receipts, not invoices.
For a membership in the name of a private individual (tax code), the price shown is the final price: it’s an institutional service provided by an amateur sports association, exempt from or outside the scope of VAT (Art. 4 of DPR 633/72).
An invoice is a separate case and has to be requested; it isn’t generated automatically. If you need it in the name of a VAT number (a practice or a company), the nature of the transaction changes and becomes commercial (B2B), and by law standard VAT at 22% is applied on top of the base price. So if you have a VAT number, you choose between two options:
| Option | What it means |
|---|---|
| A. In the name of a private individual (tax code) | Base list price, with a receipt |
| B. Electronic invoice to a VAT number | Base price + VAT at 22%, with an electronic invoice |
⚠️ An invoice to a VAT number can only be requested for a single upfront payment. It isn’t possible for monthly payments or charges.
For the invoice (option B) we need: company name, VAT number, tax code, registered office address and SDI recipient code (or PEC certified email).
⚠️ The request must be made in advance and is handled manually, by email to desk@athlonroma.it. With a VAT number you can’t enroll through the app or the website: if you sign up online, the membership starts in your name with your tax code, and the invoice can’t be issued afterwards. Write to the front desk first with the details above, and we’ll guide you through enrollment.
If you also need this
- How to check that a request went throughWhere to check in the app the status of cancellations, freezes, payments, memberships and certificate, without having to ask for confirmation.
- Where to find things in the appA map of the Athlon Club app: where to find workout plans, receipts, payments due, family, payment method and membership management.
- Account ManagementHow to use the Athlon Club app for children's courses: where to find enrollments, classes, make-up classes, payments, documents and family.
- BookingsHow to book and cancel in the app, booking rules, the waiting list, limits on active bookings, capacities and the block for missed cancellations, including the lanes and sessions of Nuoto Libero.