
Gym Floor
How to book the gym floor from the app, the difference between Con Assistenza and Allenamento Libero, and how to get your workout plan: build it, import it or have a personal trainer make it.
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You book it in the app, just like a class: Bookings โ Gym Floor, then choose the day and time. When you book you also choose how to train:
- Con Assistenza (with assistance): thereโs a floor assistant in the gym who supervises all the activities. You can ask them for a suggestion or about a doubt on an exercise, and they help you with the app: using your plan, understanding it and doing the exercises as written. Itโs included in the membership.
- Allenamento Libero (free training): thereโs no floor assistant. You train on your own with your plan.
There is assistance in the gym: when you book, you see at which times.
๐ก If you need individual, personalized assistance, thatโs something else: Personal Training (further down). The floor assistant is there for everyone and doesnโt follow just one person.
Why you book
Itโs not a formality, itโs what keeps the connection between you and the club:
- the spot is yours, and you see how many people are there at that time;
- if something changes, you know beforehand, for example a trainer being replaced or a change of time, instead of finding out when you arrive;
- you choose how to train, with the assistant in the gym or on your own.
โ Read the complete guide to bookings
Your workout plan
On the gym floor you train with a workout plan: the list of exercises for each session, with sets, reps and the video that shows how to do them. Itโs in the app, under Athlon Health System โ Train, and there are three ways to get one.
- Build it together with the app. Tap Build your plan, choose where you train and answer a few questions: goal, experience, how many days and how much time you have, any aches or pains. The app puts together a draft, which you check, change however you like and confirm: only then is it among your plans. If youโd rather start from scratch, โWrite it yourselfโ opens the empty editor.
- Import your own. Already have a plan, from your trainer or another gym? Tap Import your plan and take a photo of it or upload the file (up to four pages, if itโs long). The app reads it and rewrites it as a draft: you check it, correct it and confirm it.
- Have a personal trainer make it. If you want a program built around you, tap Want to be coached by a personal trainer?: the booking screen opens, where you choose the trainer, the day and the time. The trainer builds the plan, and then you find it under Your plans, labeled โFrom your trainerโ.
Plans built by the app are written with the help of artificial intelligence, which can make mistakes: always check them before confirming them. If you have an injury, are recovering, or have a medical condition, this isnโt the right route: in the questionnaire choose Health and the app takes you to a personal trainer. The floor assistant can also help you understand whether the plan is right for you.
Once confirmed, the plan is yours: you change it whenever you like, and from its page you start the session and log sets and loads. The clubโs trainers can read membersโ plans to check them, but they donโt change them.
Personal Training
Need a fully personalized program?
- Go to Bookings and choose Personal Training (or tap Want to be coached by a personal trainer? in Train)
- Choose the trainer you prefer
- Book one of their available slots and agree on the program with them
Itโs a paid service: you see the packages and prices on the booking screen, and you pay from there.
A piece of equipment isnโt working
Report it right away to the floor assistant, if itโs a Con Assistenza time slot: theyโre the person who supervises the gym and knows what has already been reported. Outside those time slots, or if youโd rather leave a written record, tell the front desk or write to the team from the appโs virtual assistant (the button at the top right): the report needs to say which piece of equipment it is and what itโs doing, because a machine that switches off and one with a worn cable arenโt repaired the same way.
Every report is taken in hand and followed through until itโs resolved. How long it takes depends on whatโs needed (an adjustment is done the same day, a spare part takes as long as the supplier does), but the report doesnโt sit still, and if the equipment is out of use youโll find it marked as such in the gym.
A written report is also how you get an answer back: saying it out loud gets it fixed sooner, but leaves no record.
If you also need this
- Freeze ProcedureHow to freeze your adult membership for a month from the app: where to do it, how much it costs, by when, and what changes on your contract.
- Membership ChangeHow to change your membership from the app: Memberships, Manage membership, Change membership. Remaining credit and adding an activity.
- Pro rata and minimum term: why my membership ends a month laterIf you start mid-month, your minimum term doesn't end the following month but the one after. With examples and dates.
- Adult Contract CancellationHow to cancel your adult membership from the app: Memberships, Manage membership, Cancel. 10 days' notice, and what differs between Flex, Formula 12 and Annuale.