Athlon Club
Help Desk/Scuola Nuoto Bambini

Badges

The end-of-season swim badge session for Scuola Nuoto and Baby Nuoto is held in June; the dates will be announced.

Scuola Nuoto Bambini
ActivitiesScuola Nuoto Bambini
Schedule a phone call
๐ŸŽ“ In June, during classes ยท Dates to be announced ยท Photographers on site ยท Diploma and Booklet

At the end of the sports season, the Technical Department will assess the learning progress of the young athletes in the Once-a-week and Twice-a-week courses, directly during their usual class day and time.


When they take place

The badges take place during the month of June, in regular classes: the exact dates will be announced, and until then there is no day to mark on your calendar.

๐ŸŠ Scuola Nuoto โ€” in June, on your groupโ€™s day

The assessments take place during the regular classes of badge week, on the usual day and at the usual time of the course.

  • Once-a-week courses โ€” the badge is held on the first group day of badge week.
  • Twice-a-week courses โ€” the badge is held on the first group day of badge week.

โš ๏ธ Scuola Nuoto classes may end early. Accompanying adults are advised to stay inside the center while the badges are taking place.

๐Ÿ‘ถ Baby Nuoto โ€” in June, on the days announced

For Baby Nuoto courses too, the badges are held in June, during regular classes, on days that will be announced.


What happens during the Badges

During these special days:

  • ๐Ÿ“ธ Photographers will be on site
  • ๐ŸŽ“ The end-of-course Diploma will be handed out
  • ๐Ÿ“– The new Badge Booklet will be handed out

๐Ÿ“ธ Photographers โ€” Zeroseiphoto Agency

The Zeroseiphoto Agency team will be on site on all 7 days of badge week at the following times:

Day Opening hours
Monday โ€“ Friday 15:00 โ€“ 19:00
Saturday 9:30 โ€“ 12:00 and 15:00 โ€“ 19:00

During these hours you can view and buy the photos right at the club.

In the days after badge week, the photos can be bought by contacting the photographers directly:

  • Fabio Favazzi โ€” +39 329 53 20 995
  • Gianluca Giardina โ€” +39 329 41 79 936
  • zeroseiphoto@gmail.com ยท www.zeroseiphoto.it
Right to object to photography

Photo and video recording is managed entirely independently by Zeroseiphoto Agency, which acts as an independent data controller under EU Regulation 679/2016 (GDPR). Point 2000 Srl is not the controller of the data collected during the recording.

Taking part in the event implies tacit consent to photo and video recording.

Anyone who does not wish to be photographed or filmed โ€” themselves or their minor child โ€” must inform the photography team directly and in advance, before the activities begin. Point 2000 Srl accepts no liability for recording carried out without such notice.

The digital files will be kept by the studio for a maximum of 90 days. The rights of access, objection or erasure of the images can be exercised only by contacting Zeroseiphoto Agency directly at the contact details above.


If you are absent

If you are absent on the scheduled day, the badge can be taken in a regular assigned class group, by the deadline that will be given together with the dates.

No notice is needed.


Do you have technical questions?

Book a call with our Technical Director โ€” weโ€™ll call you back at the time you prefer.

Talk to the Technical Director

When should we call you?

The Technical Director takes phone calls on Monday and Thursday from 15:50 to 16:20, on Tuesday and Friday from 14:30 to 15:00, and on Wednesday from 15:00 to 16:00. You choose the time: we call you.

The service is reserved for Athlon members: you can book if your child is already enrolled in a Scuola Nuoto Bambini, Nuoto Agonistico or Pallanuoto course.

Step 1 of 2

Who should we call back?

Let's start with your email: if you've already written to us, we can skip the formalities.

Step 2 of 3

What's your name?

We just need your name and the number to ring.

Read the privacy notice โ†—

Step 3 of 3

Who are we talking about?

Your childโ€™s first and last name, as written on their enrollment: the Technical Director needs them to open your childโ€™s record before calling you.

Booked

The Technical Director will call you.

You'll get a confirmation email: inside there's a button to reschedule or cancel, if anything changes in the meantime.

Help Desk

If you also need this

  • Instructors, Courses and Technical DirectionHow the groups are organized, how to follow your child's learning progress from the app, and when the swim badge tests are held.
  • What Do I Need?What to bring to childrenโ€™s swimming courses: the equipment and documents you need.
  • Course Enrollment 2026/27Prices, options and enrollment procedure for the 2026/2027 season: you enroll from the app, in the Junior section.
  • Scuola Nuoto Make-up ClassesHow to cancel a class and book a make-up class from the app, in the Junior section: rules, full classes (no waiting list), deadline, and what to do if you have an overdue fee.
โ† Back to the Help Desk
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Open a request for information or assistance: our Support Team takes it on and replies within minutes.

Need an answer right away? Ask the assistant: it answers in real time on any information โ€” memberships, times, rules, procedures and everything about the Athlon world.

Step 1 of 3

What would you like to talk about?

Choose the area: the next questions change, so we don't ask you any unnecessary ones.

Step 2 of 3

What are you interested in?

You can choose more than one. Then tell us what you'd like to know.

Activities

Assistance request

Tell us what you need.

We recognize you: you have an active membership, so we won't ask for your details again. Write your request and the front desk will take care of it.

Area:

Step 3 of 3

Your details.

We need them to reply to you, and to recognize you if you write to us again.

Step 2 of 3

Your child is already with us.Your children are already with us.

Your profile already includes your child: weโ€™ll email you the link that opens the app, with the groups still available and the prices.Your profile already includes your children: weโ€™ll email you the link that opens the app, with the groups still available and the prices.

Tell us about your child.

These are the details we use to point you to the right group for their age range.

Have they ever taken a swimming course?
Can they swim without aids (armbands, swim ring)?
Can they swim full front crawl correctly?

Step 3 of 3

And about you.

We need them to create your account on the portal: from there you can see all the available groups and the costs.

We need them to create your account on the portal, which you use to book classes whenever you like.

You're already registered with us

Your profile exists.

The request for the junior courses has reached the front desk. Your email is already registered with the club, so you don't need a new account: you log in to the Athlon Club app with your email, no password.

  1. Log in to the app with this email and open the Junior section.
  2. Choose the child: you'll see the groups with spots available for their year of birth.
  3. Tap Enroll in this group and complete the signature and payment.
Open the Junior section โ†’Costs and how to enroll

In the app, in the Junior section, choose how to enroll them:

Monthly membership

The spot is kept for them every week.

  1. In the app, open the Junior section and choose the child.
  2. Tap Activate the monthly membership and complete the signature and payment.

Single class

Booked and paid for one at a time.

  1. In the child's page, in the Junior section, open the Baby Nuoto calendar.
  2. Choose the class and pay.
Open the Junior section โ†’The Baby Nuoto page

Your child isn't in your profile yet?

  1. Log in to the Athlon Club app and open the Junior section.
  2. Tap Add a family member and fill in their details.
  3. Confirm: your child appears in the Junior section, ready to be enrolled.
Request sent

We'll be in touch.

It has reached the front desk and a person will reply, usually by the next working day.

We've emailed you how to enroll in Baby Nuoto. The rest โ€” pool, times, who goes in the water with them โ€” is best explained in a conversation.

How to enroll is in your email. To place them in the right group, we need a word with whoever looks after them.

Your assistance request is at the front desk with your profile attached, so no one will ask you for your details again. A person will reply, usually by the next working day.

Would you like us to call you back?

Choose when: a quarter of an hour, and we'll call you.

I'd rather read: go to the Help DeskMeanwhile I'll look through the Help Desk articlesI'd rather read: the Baby Nuoto pageI'd rather read: groups, costs and enrollment

You can close this window: the request is already with the front desk.

All set

Open the email we sent you.

We've just sent it to your email: tap ยซOpen the Junior sectionยป and you're in the app already logged in, no password.

  1. Your profile already includes your child, with the groups still available for their year of birth and the prices.
  2. With more than one child, the app also shows you nearby groups, on the same days and no more than half an hour apart, so you can bring them together.
  3. Choose the group and enroll them from the app, signature and payment included.
  4. If you have any questions, the app assistant opens as soon as you log in.
  1. Your profile already includes your child, with the Baby Nuoto classes and the prices.
  2. You book the class from the app, payment included.
  3. If you have any questions, the app assistant opens as soon as you log in.
Already have the app open? Go to the Junior section

The link is valid for one hour and can only be used once. Can't find it? Check your spam folder too.

Book a call

When should we call you?

You choose the day and time, within the next seven days. We'll call you, no waiting on hold.

Step 1 of 2

Who should we call back?

Let's start with your email: if you've already written to us, we can skip the formalities.

Step 2 of 3

What's your name?

We just need your name and the number to ring.

Read the privacy notice โ†—

Step 3 of 3

What would you like to talk about?

A few words are enough: memberships, swimming school for a child, times of an activityโ€ฆ

Booked

We'll call you.

You'll get a confirmation email: inside there's a button to reschedule or cancel, if anything changes in the meantime.

Memberships

Let's open the price list for you

Leave us your address: we'll open the memberships and, if we don't know you yet, you'll also get a summary of how they work.

What's your name?

Two fields and we'll open the price list for you. We need them to send you the summary and to recognize you when you come and visit us.

The notice is on the privacy page.

Placement trial

For which course?

The trial is an assessment in the water, during a real training session. Choose the group: the years of birth help you recognize it.

Answer honestly: the trial is done together with the group, and a level different from the group's doesn't take twenty minutes to show in the water โ€” it shows right away.

Swimming school first

Better to start from the course.

To join this group you need all the technical skills of the required level: it's the level the group already trains at, and anyone who starts further behind spends the season catching up instead of having fun.

Scuola Nuoto Bambini is exactly the place to reach that level โ€” groups by age, an assigned instructor and progress you can check โ€” and moving on from there to competitive swimming is something we do every year.

How to enroll in the coursesSee the Scuola Nuoto

Did we get it wrong? If they can do all the technical skills,.

When

Choose the day.

All set

Your email.

If you've already written to us, or you're already a member, we can skip the formalities: we have your details.

Last step

Who's coming in the pool?

The name of the person doing the trial, and yours for the confirmation. We need everything: this is where the pool record is created.


Booked

See you in the pool.

We've sent you the confirmation by email, with everything you need.

  • Swimsuit, swim cap, flip-flops and bathrobe.
  • Arrive a quarter of an hour early: time to get changed and introduce yourself to the coach.

Athlon ClubVirtual Assistant

How can we help you?

Let's start with your email: it helps me understand whether you're already one of us, so I can give you the right answers instead of generic ones.

What shall we talk about?

So I can give you the answers for that activity instead of the site average.

Your details

Tell us how to reach you: we'll call you back.

We'll write to you at

Your son's or daughter's details

Read the privacy notice